kayedit

Thank you for your payment

If you have any questions regarding your order, please send an email to support@kayedit.com

About Us

KAYEDIT provides high-quality professional editing, proofreading, formatting, and translation services. Our growing team of professional editors, proofreaders, formatting specialists, and translators is ready to help you meet your career goals by removing barriers to publication.

SERVICE Guarantee

We stand by our service quality and guarantee customer satisfaction.

© 2023. KayEdit. All rights reserved.

Address: 10752 SE Highway 212
F116 Clackamas, OR 97015, USA

Your privacy is important to us

What information do we collect?

We collect information from you when you place an order or reach out to us via the contact form on our website. When ordering on our site, as appropriate, you may be asked to enter your name, or e-mail address.

What is the information used for?

We may use the information obtained for the following purpose:

  • To improve our service by requesting for a feedback.
  • To process your transaction.
  • To send periodic emails.

Note: If at any time you would like to unsubscribe from receiving future emails, you may do so by using the unsubscribe link found at the bottom of each email.

Do we use cookies?

No, we do not make use of cookies.

Is my Credit Card info safe?

Yes. We DO NOT have access to customers Credit Card details, and as such, we do not in anyway KEEP or STORE your card details. Payment for orders using a Credit/Debit Card are securely processed by a leading online payment processing company, PayStack Inc. USA.

Are my information confidential?

We do not sell, trade or otherwise transfer to outside parties your personally identifiable information.

How safe is my document?

It is important to note that we have a strict policy against the disclosure or circulation of clients document in any form, and as such, we DO NOT in any way give out your document or any report for the services subscribed, either as a way of providing sample to others who might be interested in our services or for publication purpose.

Website enquiries and complaints

If there are any questions regarding this privacy policy, please feel free to contact us via the contact us form on our website.

Your Consent

By using our site, you consent to our online privacy policy.

Changes to our Privacy Policy

We reserve the right to change these policies at our sole discretion, and to post changes on this website. Our users are advised to visit the privacy policy section from time to time.

Terms and conditions

If you access this Website and register as a client, you agree to comply with and be bound by the following terms and conditions of use, which together with our Privacy Policy govern this website’s relationship with you. These terms are a contract between you and this Website.
 

If you do not agree to these “Terms”, please you must immediately stop using this Website.

The content of this Website does not constitute advice and should not be relied upon in making, or refraining from making, any decision.

Change of Use

We reserves the right to:

(i) change or remove (whether temporarily or permanently) this Website or any part thereof without notice, and you confirm that we shall not be liable to you for any such change or removal; and

(ii) change these Terms and Conditions at any time. Your continued use of this Website following any such changes shall be deemed to be your acceptance of such changes.

Academic Liability

We acknowledge that academic evaluation of work depends on considerations beyond our control. We cannot be held legally or otherwise responsible for any disappointing or unsatisfactory outcomes, howsoever arising, including as a result of the negligence or alleged negligence of our editors or staff.

Disclaimer of warranty and Limitation of liability

We and our contractors attempt to be as accurate as possible. However, we do not warrant that service or product descriptions, other content of this site or services rendered to its customers are accurate, reliable, complete, or devoid of errors. To the fullest extent permissible pursuant to relevant Law, we shall not be liable for any losses or injury which may occur by virtue of Agreement breach, or any implied warranty, any representation/duty imposed on us by operation of Law.

Indemnity

You indemnify and hold our company and its employees and agents harmless from and against all liabilities, legal fees, damages, losses, costs, and other expenses in relation to any claims or actions brought against us arising out of any breach by you of these Terms and Conditions or any other liabilities arising out of your use of this Website.

Severance

If any of these Terms and Conditions should be determined to be invalid, illegal, or unenforceable for any reason by any court of competent jurisdiction, then such Term or Condition shall be severed, and the remaining Terms and Conditions shall survive and remain in full force and effect and continue to be binding and enforceable.

Modification

We reserve the right to change any part of these Terms and Conditions without notice, and your use of this Website will be deemed to constitute your acceptance of the revised Terms and Conditions. We advise users to regularly review these Terms and Conditions. We have complete discretion to modify or remove any part of this Website without warning and without any liability arising from such action. By purchasing services from our website, you agree to these Terms and Conditions.

Guarantee

Use of the term “guarantee” on this website refers to our undertaking to deliver certain standards of service based on our own internal evaluations. Our “guarantee”, should we determine that we have failed to meet these standards, may be a sum equivalent to a partial or full refund, at our sole discretion, of the original amount paid by the client to engage the service. In no circumstances will the refund of monies exceed the original fee paid for the service. Refunds and partial refunds remain at our sole discretion.

Payments

Payment is to be received before any work will commence. Your completed work will be returned to you electronically via email.

Refunds

If you are not satisfied with the edited document and can cite reasonable justifications, feel free to reach out to us and share your concerns.  Email us at support@kayedit.com

We will review your work by having it thoroughly checked by a second proofreader to assess whether we have met our minimum service requirements.

Afterwards, we will assess your request and will, at our sole discretion, i) offer a re-edit to correct the work or ii) provide a partial refund.

Please note that certain non-refundable expenses, such as payment processor fees, taxes, bank charges, and other related costs, will still apply.